Frequently Asked Questions (FAQ)

1. Are the Caya® diaphragm and gel sold on Pharmacy24 authentic?

Yes. We only offer original Medintim products sourced from trusted suppliers. All items are shipped in manufacturer-sealed, untampered packaging, just as intended by Medintim.

2. Is Caya® a one-size-fits-all diaphragm?

Yes. The Caya® diaphragm is designed to fit most women and does not require custom sizing. However, we recommend reading the usage instructions carefully or consulting a healthcare provider if you have specific health concerns.

3. Does Pharmacy24 modify or repackage the Caya® diaphragm or gel?

No. We uphold strict standards—Pharmacy24 does not alter, repackage, or relabel any medical or contraceptive products. You’ll receive them exactly as shipped by the manufacturer.

4. Is the packaging discreet?

Yes, we understand the importance of privacy. All Caya® orders are shipped in plain, discreet packaging with no external mention of the product inside.

5. How long does delivery take in Canada or the USA?

Delivery time varies by region. While we don’t promise express shipping, we ensure all orders are processed on time with tracking provided after dispatch.